Frequently Asked Questions

Mwanzo Safari is a Tanzanian-based company offering virtual travel experiences that showcase the beauty, culture, and wildlife of Tanzania. We specialize in providing immersive online tours, workshops, and cultural explorations, allowing you to discover Tanzania from anywhere in the world.

We offer a variety of virtual experiences, including:

• Wildlife Safaris: Explore national parks and witness Tanzania’s incredible wildlife.
• Cultural Tours: Learn about traditional Tanzanian tribes, music, and dances.
• Scenic Adventures: Discover iconic landmarks like Mount Kilimanjaro and Zanzibar.
• Workshops: Participate in interactive sessions such as cooking Tanzanian dishes or creating traditional crafts.

To book a virtual tour:

1. Visit our website at www.mwanzosafari.co.tz.
2. Browse our virtual experiences and choose your preferred package (daily, weekly, or monthly).
3. Complete your booking through our secure payment gateway.
4. Receive a link via email to access the tour.

Our pricing is as follows:

• Daily Pass: $10
• Weekly Pass: $50 (unlimited access for a week)
• Monthly Pass: $150 (unlimited access for a month, including special highlights and workshops).

We offer both options:

• Live Tours: Engage in real-time with expert guides and ask questions during the session.
• Pre-Recorded Tours: Enjoy high-quality, on-demand content at your convenience.

All you need is:

• A device with internet access (computer, tablet, or smartphone).
• A stable internet connection for seamless streaming.
• A video conferencing app (if the session is live, such as Zoom or Google Meet).

No, each booking provides access for one user or household. Sharing your link may result in termination of access as per our terms of service.

Yes, we offer customized virtual tours for corporate teams, schools, and other groups. Contact us at info@mwanzosafari.co.tz for more information and pricing.

No problem! If you miss a live session, we will provide you with access to a recorded version of the tour for a limited time.

Refunds are available if cancellations are made at least 24 hours before the scheduled tour. For cancellations made after this period, refunds may not be guaranteed. Please refer to our Cancellation Policy on the website for more details.

Yes! For live tours, you can ask questions and interact with the guide in real time. It’s a great way to make the experience more engaging and personalized.

You can reach us via:

• Email: mwanzosafari@gmail.com
• Phone: +255 717535720
• Contact Form: Available on our website under the Contact Us section.